General

Welcome to our website at ktl.iescn.net (“Website“). Our Website is provided by Redwood Technologies Group Ltd, a company registered in the United Kingdom under company number 09228224 and whose registered office is at Radius Court, Eastern Road, Bracknell, Berkshire, England RG12 2UP (“us“, “we” or “our“, for short). “You” and “your” means you as the user of our Website. Our e-mail address is info@iescn.net.

Acceptance of Agreement

These terms and conditions (“Terms and Conditions“) govern your use of our Website, whether you are a guest or a registered user. By accessing our Website, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use our Website. You should read all the Terms and Conditions prior to using our Website. You should also save and/or print out a copy of these Terms and Conditions for future reference.

The privacy of your personal information (such as your name, e-mail address, address and other contact details) is important to us. Please see our Privacy Policy for details of how we may process your personal information.

These Terms and Conditions, together with the Privacy Policy and any corresponding disclaimers relating to our Website shall be collectively referred to as the “Agreement“. This Agreement constitutes the entire agreement between you and us. If you are uncertain about any of its terms, email info@iescn.net or write to us at the address set out above and we will try to respond to your query as soon as possible.

Changes to This Agreement

We may from time to time make changes to the terms of this Agreement. Please check back frequently to see any updates or changes. Your continued use of our website is deemed acceptance of any changes to the terms of this Agreement’.

Accessing Our Website

Access to our Website is permitted on a temporary basis and we may withdraw or amend any or all of our Website without notice. We may suspend access to our Website periodically to carry out emergency or scheduled maintenance or for any other reason at any time. Access to our Website is dependent upon availability of the worldwide web and we accept no responsibility for your inability to access our Website arising out of circumstances beyond our reasonable control.

We have the right to disable your access to our Website at any time if, in our sole opinion, you have failed to comply with any of the provisions of this Agreement.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our sole opinion you have failed to comply with any of the provisions of this Agreement.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and Conditions, and that they comply with them.

Our Materials

Subject to the terms of this Agreement, we grant you a non-exclusive, non-transferable, revocable, limited right to access, view, and print out one copy of our Website and all data, information, software graphics, images, text, posts and other content on our Website (“Materials“) on a single device strictly in accordance with this Agreement.

You may only view, print out and use our Website and the Materials for your own personal, non-commercial use. You may draw the attention of others within your organisation to our Website and the Materials.

We are the owner or the licensee of all intellectual property rights in and to our Website and the Materials. We expressly reserve all intellectual property rights in and to our Website and the Materials and your use of our Website and the Materials is subject to the following restrictions.

You must not: (a) remove any copyright or other proprietary notices contained in the Materials; (b) modify the Materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; (c) transfer the Materials to any other person; (d) use any Materials from our Website in any manner that may infringe any intellectual property right, proprietary right, or property right of us or any third parties; or (e) reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit our Website and/or the Materials in any way; without our prior written consent (which may be withheld in our sole discretion).

If you print off, copy or download any part of our Website or the Materials in breach of these Terms and Conditions, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Trade Marks

Content Guru®, iACD®, NGware® and storm® are registered trademarks of Content Guru Ltd.

storm ACT™, storm AHEAD™, storm ASK™, storm BPO™, BRAIN™, storm CENTREX™, storm CONTACT™, storm CRM™, storm DIAL™, storm DROP™, storm FAX™, storm FLOW™, storm INBOUND™, storm INTEGRATE™, storm LINK™, storm LOSS™, storm MASK™, storm MATRIX™, storm MEDIA™, NG Centrex™, NG Contact™, NG Dashboard™, NG Inbound™, NG Outbound™, NG PBX™, NG Provisioning Portal™ NG Recorder™, NG Service Builder™, NG Service Portal™, NG SIP™, storm NUDGE™, storm OUTBOUND™, storm PADLOCK™, storm PATROL™, storm PASS™, storm PBX™, storm PEP™, storm PEW™, storm PROTECT™, storm REACH™, storm RECORDER™, storm RESPONSE™, storm SHIELD™, storm SHOUT™, storm SIGN-IN™, storm SMS™, storm SNAP™, storm SOCIAL™, storm SPEAK™, storm STEER™, storm SURE™, storm TACTIC™, storm TRADE™, storm TRUST™, storm VIEW™ and storm WHO™ are trademarks of Content Guru Ltd.

DNX®, DTA®, iPath®, LOCK®, RedLink®, RedMatrix®, RedResponse®, RedSelector®, RedText®, Redwood Technologies®, RTComposer®, RTConductor®, RTInstantBilling®, RTMonitor®, RTPerformer®, RTSinfonia®, RTStudio® and the Redwood company logo are registered trademarks of Redwood Technologies Ltd.

Digital Network Xchange™, Intelligent Network Xchange™, INX™, RedAlert™, RedBanner™, RedCentrex™, RedContact™, RedDial™, RedFax™, RedMessage™, RedPBX™, RedRecorder™, RedRouter™ and RedSpeak™ are trademarks of Redwood Technologies Ltd.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

All other trademarks are the property of their respective owners.

Viruses, Hacking and Other Offences

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

Linking to Our Website

You may link to our Website, provided you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. You must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not remove or obscure by framing or otherwise, advertisements, copyright notices, or other information published on our Website. Our Website must not be framed on any other site.

To avoid any doubt, you must not link to our Website from a linking site which contains any adult or illegal material or any material that is offensive, harassing or otherwise objectionable.

We reserve the right to withdraw linking permission without notice.

Third Party Sites and Content

Our Website may contain links to third party websites. If you decide to visit any third party site, you do so at your own risk. We are not responsible for the content, accuracy or opinions expressed on such websites. Links do not imply that we or our Website are/is affiliated or associated with such sites. Third party content may appear on our Website or may be accessible via links from our Website. We are not responsible for and assume no liability for such content.

Exclusions and Disclaimers

To the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to our Website and the Materials. We do not represent or warrant that our Website will be error-free, free of viruses or owner harmful components, or that defects will be corrected.

Nothing in this Agreement shall exclude our liability for: (a) death or personal injury arising through our negligence; (b) fraudulent misrepresentation; (c) deliberate personal repudiatory breach; and/or (d) anything else that cannot be excluded or limited by us under English law.

We shall not be liable under this Agreement for any indirect, special, incidental or consequential damages incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it and any Materials posted on it, including:

• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss or misuse of data;
• loss of goodwill; or
• wasted management or office time,

whether based on breach of contract, breach of warranty, tort (including negligence) or otherwise, even if advised of the possibility of such damages.

The Materials are not intended to amount to advice on which reliance should be placed. Any reliance on any such opinion, advice, statement, or other information shall be at your sole risk. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

We therefore disclaim all liability and responsibility arising from any reliance placed on the Materials by any visitor to our Website, or by anyone who may be informed of any of its contents.

The Materials may contain inaccuracies and typographical errors. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the Materials are accurate, complete or up-to-date.

We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of our Website and to make any changes to the features, functionality or content of our Website at any time. We reserve the right in our sole discretion to edit or delete any documents, information or other content on our Website.

Legal Compliance and Applicable Law

You shall comply with all applicable laws and regulations in connection with your use of our Website and the Materials that appear on it.

The laws of England and Wales shall apply to this Agreement and this Agreement shall be interpreted under English law. Any dispute arising from this Agreement shall be subject to the non-exclusive jurisdiction of the English courts.

Your Concerns

If you have any concerns about material which appears on our Website, please contact info@iescn.net.

Thank you for visiting our Website.